Please review our policies and contact us with any questions. Our goal is to exceed your expectations online and in store.


At Bicycle Heaven, we take pride in providing you with exceptional customer service and an outstanding experience every time that you visit our store. If you are not satisfied with your purchase for any reason, simply return the item within 30 days of the purchase date and we'll replace it or give you a refund. Item must be in re-sellable condition with all original packaging. Please review our return policy for additional information.


Be certain you're stoked: use your new bike/gear for 30 days or less, if you're not content, we'll give you a complete refund or store credit depending on condition.
**Please note: all discounted and/or sale items are final.**


Our website is intended as a guide. We make every effort to maintain current, accurate prices in our online catalog. We also strive for similar levels of accuracy and timeliness with other information that we offer. All prices on our websites are subject to change and exclude applicable tax and shipping. We reserve the right to change pricing at any time or correct pricing errors that may inadvertently occur. All prices are listed in U.S. Dollars. 


We take your privacy very seriously. We make every effort to protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide. We do not share your information with anyone else unless you've approved of such sharing in advance. For our full Privacy Policy, click here